Already have a number?
Check the existing service, account details, number type and the routing you need. Keep the current service active until the transfer plan has been agreed.
Read the switching checklist ↗INTELLIGENT NUMBERS / A BETTER NEXT MOVE
Keep the number.
Switch the service.
Move forward.
Your customers know the number. Make the service behind it work for the way you answer today.
Explore bringing an existing intelligent number to Switch, reviewing its routing and choosing a number strategy that makes sense for callers and your business. Begin with a portability check and a clear view of the costs.
Transfer eligibility, features and commercial terms are confirmed for your specific number. No transfer starts from browsing this site.
NUMBER CONTINUITY / SERVICE EVOLUTION
YOUR EXISTING NUMBER0845 · · · · · · ·FAMILIAR TO YOUR CALLERS
CHECK→PLAN→SWITCH
THE SERVICE BEHIND ITA clearer route.
A better handoff.CONFIGURATION AGREED BEFORE TRANSFER
A better handoff.CONFIGURATION AGREED BEFORE TRANSFER
ILLUSTRATIVE TRANSFER JOURNEY / NOT A LIVE ORDER
REVIEW → VERIFY → COMPARE → AGREE → TRANSFER → TEST
NUMBER INTELLIGENCE / COMMERCIAL CLARITY
The prefix is only
part of the decision.
Still using 0845?
Understand access charges, service charges and the caller experience. Compare keeping the number with an appropriate 03 or other alternative.
Compare number types ↗Need memorable digits?
Look for repeating digits, a sequence or a distinctive pattern in observed listings. Ask about a preferred pattern without assuming it is free or available.
Describe your ideal number ↗SMARTER ROUTING / A PRACTICAL CONVERSATION
A number people remember.
A path that makes sense.
Start with what should happen when a call arrives: which team receives it, what happens outside opening hours and how a person reaches the right specialist. Discuss the routing, reporting and integration options that fit the actual service.
Number transfer and a change of number are different projects. A matching 034 or 037 migration may be an option for eligible existing 084 or 087 users, but it is not an automatic replacement or a promise of universal portability.
Define the outcome before the move ↗YOUR NUMBER / YOUR NEXT STEP
What would you
like to switch?
Tell us the existing number or number category, your current provider and the outcome you want. For a new number, include a location or digit pattern.
Do not send passwords, account-security answers or customer call records. This form requests a review; it does not authorise a transfer.